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MicroStrategy Knowledge Base
Knowledge Base DemoThe MicroStrategy Knowledge Base consists of thousands of documents written by MicroStrategy developers, engineers and consultants. Their many years of technical expertise is captured in Technical Notes that range in scope from product architecture to project implementation. The goal of the Knowledge Base is to provide our customers, partners and distributors with an exhaustive, easily searchable technical knowledge repository providing 24x7x365 online technical support. The Knowledge Base also hosts MicroStrategy’s Product Manuals, Product Readmes and Release Notes, the Widget Library and Dashboard Templates.
MicroStrategy Developer Zone
The MicroStrategy Developer Zone (MSDZ) is a collaborative environment designed for direct customers, VARs, OEMs, and SIs to utilize and experience the power of MicroStrategy SDK. The MSDZ provides access to valuable resources such as the MicroStrategy Developer Library (MSDL), samples, and resource files. It supports the latest as well as all previous versions of MicroStrategy SDK. Always check the MSDZ to see whether any revisions have been posted for your version of the MSDL or samples since you purchased the MicroStrategy SDK. Note that access to the MSDZ is restricted to named users of the MicroStrategy SDK.
Online Case Management
Knowledge Base DemoThe Online Case Management system allows designated Support Liaisons to create new support cases and update existing support cases online 24x7x365. These users are also able to manage other users from their organization, including creating new users and assigning Knowledge Base or Support Liaison access to existing users. Note that the Online Case Management features are available only to designated Support Liaisons as defined in the Technical Support Policies and Procedures.
