Download Demo on your BlackBerry® | Features | Benefits | FAQs

1. What is MicroStrategy Mobile?
MicroStrategy Mobile is an interactive interface to the MicroStrategy BI platform that lets mobile business users run reports and dashboards directly from their BlackBerry® mobile devices from Research in Motion.

2. What does MicroStrategy Mobile do?
MicroStrategy Mobile allows business users to run the same reports on their BlackBerry smartphones as they do via MicroStrategy Web, MicroStrategy Office, MicroStrategy Desktop, and enterprise portals, without the need for reformatting or retrofitting existing reports. The intuitive report manipulations allow users to view large reports within the compact screen size of the BlackBerry smartphone. Users can run grid and graph reports and dashboards even while they are offline, or when their BlackBerry is not within connectivity range.

3. Who are the common users of MicroStrategy Mobile?
The most common users of MicroStrategy Mobile are executives and managers who require up-to-the-minute information about corporate performance, customers, and products on their BlackBerry smartphones. Any mobile worker who needs to run reports without convenient access to desktop computers or laptops in wireless hot-spots, such as traveling sales personnel, retail merchandising personnel, help desk personnel, will find MicroStrategy Mobile the perfect tool to fulfill the information needs of their jobs.

4. On what devices does MicroStrategy Mobile work?
MicroStrategy Mobile works on BlackBerry smartphones running the BlackBerry operating system v4.1, and 4.2.1. Commonly available BlackBerry smartphones that run on BlackBerry operating systems 4.1 and 4.2.1 include 7100, 7200, 8700, 8100, and 8800 models. Consult an authorized MicroStrategy representative at info@microstrategy.com or the Readme files for the latest list of operating systems and devices supported.

5. Can I run MicroStrategy Mobile against previous versions of MicroStrategy?
No. MicroStrategy Mobile requires MicroStrategy 8 Release 11 (v8.1.1) products.

6. How can I get MicroStrategy Mobile?
MicroStrategy Mobile is a new product and can be purchased through your account manager or by contacting sales at info@microstrategy.com.

7. Do I need a special authoring tool for MicroStrategy Mobile?
No, MicroStrategy Mobile does not require a special report-authoring tool. Report developers use their existing MicroStrategy authoring products — MicroStrategy Desktop or MicroStrategy Web professional to build reports and dashboards. The report definitions are stored in a unified metadata. MicroStrategy Mobile uses the report definitions in unified MicroStrategy metadata.

8. Can I sort report data and modify report display to suit my viewing preference?
Yes. Users can modify report layouts for optimal BlackBerry viewing. Using intuitive manipulations, MicroStrategy Mobile can handle very large reports with hundreds of rows and dozens of columns. Interactivity features include — slicing report data by any number of business attributes or metrics, locking/unlocking columns for easy comparison of report data, hiding/un-hiding columns, re-ordering columns, sorting, and deleting report data. The BlackBerry optimized view of the reports can be saved thereby saving valuable time and repetitive effort the next time the report is opened.

9. Can I refresh report data on demand?
Yes. Individual reports, or all reports stored on the device can be refreshed on demand.

10. Does a user need to run reports manually to get the latest data? Can refresh be automated?
A user does not need to run reports manually to get the latest data. Report data is refreshed daily at a user specified time.

11. Is MicroStrategy Mobile available in other languages?
Yes. The MicroStrategy Mobile interface is available in multiple languages including Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, and Spanish among others. Please review the product Readme files for the latest language support information.

12. Can report data be secured based upon the user’s security profile?
Yes. Security profiles, access controls, and security filters defined in the MicroStrategy metadata are seamlessly transferred over to the MicroStrategy Mobile application on the BlackBerry, so business users see only the reports and data they are authorized to see.

13. Is the report data encrypted during over the air transmission?
Yes. MicroStrategy Mobile leverages the BlackBerry Enterprise Server to encrypt data during over the air transmission.

14. Does MicroStrategy Mobile compress report data?
Yes. MicroStrategy Mobile compresses the data before transmitting the data over the air. This minimizes the amount of data transmitted, thereby reducing the time taken for data transmission. The data is stored in compressed format on the device to conserve memory.

15. Can report data be stored on media cards on devices that support extended memory?
Yes. MicroStrategy Mobile allows user to decide the report storage location. The reports can be stored in one of three locations:

• Adobe® Flash® memory of the device
• Media card (supported only on devices that support extended memory)
• On the Mobile web server. Reports are downloaded only on-demand.

16. Does MicroStrategy Mobile support silent, over-the-air deployments?
Yes. MicroStrategy Mobile can be installed silently, over the air using BlackBerry Enterprise Server. Administrators can remotely configure and control MicroStrategy Mobile settings by implementing IT policies on the BlackBerry Enterprise Server.

17. Can MicroStrategy Mobile installations be hosted on a Web site?
Yes. MicroStrategy Mobile can be installed from a corporate website. The Web-based installation automatically detects the operating system of the BlackBerry device and installs the appropriate application.